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This page sets out what personal information we ask for, why we need it, who it reaches and how you can keep it correct. It covers the details you give us when you open an account, and the ones we request later, when you withdraw money or when we need to confirm who you are.
The sign-up form is short. We ask for a username and password, your full name, an email address, a mobile number and the currency you want your account to run in, either MYR or PHP. If a friend or a partner introduced you, there is an optional field for their referral or affiliate ID. A slide-to-continue reCAPTCHA step sits at the bottom of the form, and you tick a box to confirm your age and accept our terms before the account is created.
You can also sign up directly with Google or Telegram. In that case we take only what is needed to create and identify the account, and you still complete your profile inside the member area afterwards. A single account gives you access to the full games lobby, so we do not ask for anything product by product.
Some information is only needed once you start moving money or claiming rewards.
| Information | Why we need it |
|---|---|
| Username and password | To create your account and let only you into it |
| Full name | To match every payout to the name on your bank or e-wallet account |
| Email and mobile number | To reach you about your account and to recover access |
| Currency | Deposits and withdrawals are handled in the currency you registered with |
| Date of birth | To confirm you are an adult and to set your birthday reward window |
| Bank or e-wallet details | To send withdrawals to the right account |
| ID documents | To verify identity and age before a payout, when we ask for them |
| Referral ID | To credit the member who introduced you |
Because we allow one active account per person, these details also help us spot duplicate accounts and bonus abuse. That is why the name on the account cannot be swapped for someone else’s later.
We share personal and payment details with payment settlement providers and financial institutions, and only as far as is needed to complete a deposit or a withdrawal. Beyond that, we do not disclose your personal data or your betting information to anyone, unless we are compelled to do so by applicable law.
The games themselves run on software from the studios and sportsbooks in our lobby, and you reach them through your AP33 account rather than by registering with each provider. The Mega888, 918Kiss and Pussy888 apps are the exception in one respect: they issue a separate game ID and password, which appear on that provider’s page in the lobby.
When you contact live chat or one of our messaging channels, you decide what you send us. Keep your password out of those conversations. We never ask you for it, and neither should anyone claiming to work for us.
All information you give us is treated and stored in the strictest confidence. Your side of that arrangement is the account itself: your username, your password and your separate game password are yours to protect, and any activity under them counts as yours. Our guide to keeping your account secure covers the habits that matter most, including how to tell a real login page from a copy.
Details only work if they are current, so update them when they change. Live chat can adjust the personal information in your profile, and a date of birth correction needs an ID document because the birthday reward depends on it. Bank details are entered by you on the withdraw form, and the account name must still match your registered full name.
If you have a question about the information we hold, or you want your account restricted or closed, ask live chat, which is staffed around the clock. You can also read more about who we are and how our support channels work.
We may revise this page as our products and payment options change. Where a translated version differs from the English text, the English version prevails.